Returns & exchanges
Exchange or return a watch within 14 days of delivery, unworn and complete.
Within 14 days
You can exchange or return a watch within 14 days of delivery, unworn, with all protective films, tags, box and papers.
How to return
- Contact us on WhatsApp or by phone with your order number.
- We arrange a pickup from your address in Kuwait.
- Once the watch is checked, we exchange it or refund you with the original payment method.
Gifts
Gift orders can be exchanged by the recipient.
Watches that have been worn, resized or engraved cannot be returned, except for manufacturing defects covered by the warranty.